Mortgage Processor
Southfield, MI
Full Time
Mid Level
About Dynagen Lending:
At Dynagen Lending, we’re redefining the mortgage experience with a focus on people, process, and performance. Our high-energy, team-oriented culture supports career growth and exceptional service. As we expand, we’re looking for detail-oriented, customer-focused professionals to join our team and help clear the conditions of our loan pipelines.
Position Overview:
This is a unique opportunity to support our VP of Lending with one on one processing duties. This includes gathering initial borrower information, clearing conditions, and ensuring a seamless journey to the closing table.
Key Responsibilities:
At Dynagen Lending, we’re redefining the mortgage experience with a focus on people, process, and performance. Our high-energy, team-oriented culture supports career growth and exceptional service. As we expand, we’re looking for detail-oriented, customer-focused professionals to join our team and help clear the conditions of our loan pipelines.
Position Overview:
This is a unique opportunity to support our VP of Lending with one on one processing duties. This includes gathering initial borrower information, clearing conditions, and ensuring a seamless journey to the closing table.
Key Responsibilities:
- Act as the primary liaison between borrowers, processors, and underwriters after conditional approval is issued.
- Review underwriting conditions and clearly communicate documentation requirements to borrowers.
- Collect, verify, and submit all necessary documents to help clear underwriting conditions in a timely manner.
- Ensure all documentation aligns with investor and underwriting guidelines.
- Proactively identify and resolve potential issues that may delay the loan closing process.
- Maintain frequent and professional communication with borrowers to provide updates and set expectations.
- Coordinate with third-party vendors (e.g., insurance agents, title companies, employers) to obtain required documents.
- Track condition status and follow up consistently to keep files moving forward toward clear-to-close.
- Document all borrower interactions and condition status updates.
- Support the loan team in maintaining high customer satisfaction and on-time closings.
- 1+ year of mortgage experience required (e.g., LOA, junior processor, call center rep, client coordinator, etc.).
- Familiarity with mortgage products including FHA, VA, and Conventional loans.
- Experience using LOS and CRM platforms. Lodasoft or Salesforce would be a plus.
- Understanding of mortgage documentation, pre-qualification steps, and borrower intake.
- Excellent communication and customer service skills—both written and verbal.
- Strong attention to detail and the ability to manage multiple priorities in a deadline-driven environment.
- Must be comfortable in a high-call-volume, goal-oriented sales support environment.
- Great opportunities to work in the mortgage field without being a licensed loan officer.
- Supportive team culture with hands-on coaching and development.
- Health, dental, vision insurance after 90 days.
- 401(k) with company match.
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